In-stock items will ship within 1-2 days. Shipping time can vary depending on method selected. Choose from: 7-10 Day Standard shipping, 5-7 Ground shipping, 2-3 Day Express shipping or Overnight are available services at check out. Overnight shipments received by 12 noon, Eastern time, will ship within 24 hours. Sun Valley Alpaca Co. offers a standard 30-day money-back guarantee from the date you receive your item(s) however for hygienic reasons some items cannot be returned. Please check under warranty information to see if your selected item can be returned.
Extended Holiday Return Period Items purchased between November 15 and December 15 will have an extended return period until January 15.Please note that all sale items ending in .98 are final sale and cannot be returned for any reason.
If you are not completely satisfied, you can return any unworn item in its original packaging with tags attached for a refund, except were indicated no returns such as hygienic reasons or final sale.
We conduct thorough inspections before shipping. If you notice any defects upon receipt, contact us immediately for resolution. All our products are meticulously handmade by skilled artisans and undergo quality control before shipping. Due to the handcrafted nature of our items, slight variations in appearance are normal and not considered defects. These unique distinctions add character to your purchase, making it truly one of a kind.
